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Do many lower-income people rely on ride-sharing services?

Saturday, August 22, 2020
By Christopher Hutton
NO

The users of ride-sharing services such as Uber and Lyft tend to be relatively affluent.

Gallup in 2018 found that one in three Americans reported using such services. Only 25% of people with incomes under $24,000 a year said they used ride sharing on a regular basis, compared with 41% of those earning more than $90,000. Globalwebindex, a market research company, reported in 2017 that 22% of users were in the bottom quarter of incomes.

A 2017 study looking at 4.1 million Uber users who took 59 million rides over a 7-month period concluded that the average Uber user is someone in his or her mid-20s with an above-average income. The study noted that "most riders have a very low activity, while a few riders are very active," suggesting that for most Uber serves a different need than everyday public transit or private commuting.

This fact brief is responsive to conversations such as this one.
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